Frequently Asked Questions - Overview

Our frequently asked question section is divided into categories to make it easier to find the answers to your questions.
Category Description
Company Questions regarding our company and employees.
Services Questions regarding the services we provide, as well as questions regarding pricing and costs.
MedDRA Questions about the MedDRA dictionary and the MedDRA-specific services we provide.
WHO Drug Questions about the WHO Drug dictionary and the WHO Drug-specific services we provide.
Technology Questions about our proprietary thesaurus system and the technology we use.
Data Exchange Questions about the process for exchanging data with us (for sending us terms to be coded and for receiving back the coded data).
Other Questions not covered by any of the categories above.
If you cannot find the answer to your question, or if you want to find out more about our products and services, please contact us.

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